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If you have a problem or have a question, write us and we will respond within a few hours during normal business hours (Canada, Eastern Daylight Time). E-mails received after business hours will be processed the next business day.

What is the reason for your request?
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Summarize the problem in one sentence.
"I do not know how to ..." or "The site does not allow me to ..." or "I tried to do this but it does not work ...". Think of a sentence as if it were the subject of an email - a short description about your request.

Explain the problem in detail.
Please provide details. Be as specific as possible. If it is a mistake on the site, tell us the steps to produce the error, what you would have liked the result and what happens now.

What is your email?
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